How to choose a home care provider
1. Write down all the care services needed
Start by making a complete list of all the tasks you or your loved one needs help with. Once you have this list, you can decide whether you need one provider or a few with different specialties.
2. Screen over the phone first
Next, call the companies that advertise the services you need and confirm that their employees can do everything needed. Use the list of questions from Eldercare.gov to ensure your loved one will receive quality care.
3. Interview in the resident’s home
If a provider meets your standards after talking to them on the phone, have an in-home interview with the people who will work with your loved one. Make sure you and the care recipient feel comfortable and confident.
4. Call the provider’s references
Anyone who will be working in your loved one’s home should be willing to give you a list of references, including current clients. Call these people to learn more about the provider and ensure they’re someone you want to hire.
5. Run a background check
Run a background check on each individual who will be helping your loved one in their home.
Article from ConsumerAffairs.com