Ewheels EW-36 High Powered Electric Mobility Scooter
Senior Help Center
We are here to help! Whether you have a product question, order related question, return request or just need a friendly person to assist you, we are here to help! Our Customer Care Specialists are exceptionally trained to provide you with the assistance you need. Chat with us today or fill out this form and a Specialist will be with you as quickly as possible!
Ewheels Warranties
Warranty- Recreational Scooters
Models Included
EW-01, EW-02, EW-07, EW-08, EW-11, EW-19, EW-20, EW-21, EW-29, EW-32, EW- 36, EW-37, EW-38, EW-42, EW-44, EW-46, EW-52, EW-54, EW-66, EW-72, EW-74, EW-77, EW-88, EW-REMO.
Three Year Limited Warranty
Three (3) years from the date of purchase on all structural frame components, seat post and frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion.
Two Month Warranty
Two (2) Months from the date of purchase on the batteries. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.
One Month Warranty
One (1) Month from the date of purchase on the scooter’s charger.
WARRANTY EXCEPTIONS AND EXCLUSIONS
Service and Labor Costs
Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.
Consumable Items
Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.
Damage, Accidental Damage and Misuse
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.
Second Hand Owners and Reselling
No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.
HOW TO MAKE A WARRANTY CLAIM
Initiating A Warranty Claim
To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.
Returning Faulty Parts
Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
Warranty- Medical Scooters
Models Included
EW-M33, EW-M34, EW-M35, EW-M39, EW-M40, EW-M41, EW-M45, EW-M81, EW-M82, EW-M83, EW-M91, EW-M92, EW-M93.
Three Year Limited Warranty
Three (3) years from the date of purchase on all structural frame components, seat post and frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or electronic component of the scooter is found upon examination to be defective in material and/or workmanship, it will be replaced at Ewheels discretion.
Six Month Warranty
Six (6) Months from the date of purchase on the batteries and charger. Batteries are subject to a stringent wear and tear clause. Any battery faults due to a manufacturing defect will become obvious within the first two months of use. Any gradual deterioration in performance after this period is normal and associated with fair wear and tear, misuse or accidental damage and as such is not covered by the manufacturer’s warranty.
WARRANTY EXCEPTIONS AND EXCLUSIONS
Service and Labor Costs
Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.
Consumable Items
Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.
Damage, Accidental Damage and Misuse
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.
Second Hand Owners and Reselling
No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.
HOW TO MAKE A WARRANTY CLAIM
Initiating A Warranty Claim
To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.
Returning Faulty Parts
Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
Warranty – Power Bikes (E-Bikes)
Models Included
EW-Supreme, EW-Folding, EW-Nomad, EW-Step Thru, EW-Urban.
Five Year Limited Warranty
Five (5) years from the date of purchase on all structural frame components and frame.
One Year Limited Warranty
One (1) Year from the date of purchase, if any part or component of the bike is found upon examination to be defective in material and/or workmanship, it will be replaced at BAM Power Bike’s discretion. Parts included are the battery, motor, throttle, controller, LCD display, wiring, derailleur, hardware, wheel hubs, rims, pedals, kickstand, handlebar components and any other parts mutually agreed to of failed due to a manufacturing defect or quality issue.
WARRANTY EXCEPTIONS AND EXCLUSIONS
Service and Labor Costs
Unless previously authorized, service calls and labor costs are NOT included or covered under any warranty. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase is always required for warranty service. Please contact Ewheels directly for any assistance in locating a service provider or to make a warranty claim.
Consumable Items
Consumable items which may need replacing due to normal wear and tear like tires, tubes, lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers.
Damage, Accidental Damage and Misuse
Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, or use other than normal, extreme riding, modifications and alterations.
Second Hand Owners and Reselling
No warranty will be offered or honored for second hand owners. The warranty is exclusively offered to the original purchaser.
HOW TO MAKE A WARRANTY CLAIM
Initiating A Warranty Claim
To initiate a warranty claim, please contact Ewheels service department by calling 888-571-2845, or by email at “”. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels.
Returning Faulty Parts
Do not return faulty parts to Ewheels without prior consent. A request for a return authorization is required prior to returning items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are the responsibility of the original purchaser.
Downloads
Click Here To Download The User Manual
The EW-36 mobility scooter is a 3 wheel high-power mobility scooter using a transaxle brushless electric motor. At full power the EW-36 can reach speed up to 18 mph which makes it easily the fastest mobility scooter on the market! Up to 43 mile range per single charge! Also included a reverse switch, armrest and large storage basket. The EW-36 comes equipped with a digital anti-theft alarm and two rear shock absorbers on the frame. The EW-36 is a great scooter for both fun and transportation.
Features:
- A high-power, transaxle brushless electric motor with a variable speed dial for speeds of 1 mph up to 12 mph.
- Hydraulic rear disc brakes.
- Tubeless tires and designer aluminum rims.
- A large rear basket, USB port and cell phone holder.
- Indoor and outdoor mode.
- An adjustable headrest.
- 43-mile range on a single charge.
- A large, comfortable padded seat.
- A reverse switch.
- Digital anti-theft alarm.
- Two rear shock absorbers.
- 350 lbs weight capacity.
- Armrests, headlights, battery charger & more.
- 3 wheel high powered scooter with brushless electric motor and speed of up to 13 mph
- Equipped with digital anti theft alarm and two rear shock absorbers on frame
- Includes reverse switch armrest large storage basket
- The Elite has has electromagnetic brakes that will slow the scooter when letting go of the throttle
Videos
Ewheels EW-36 Recreation Mobility Scooter Overview Video Senior.com from Seniorcom on Vimeo.
Specifications
Model | EW-36 Scooter |
Weight Capacity | 350 Lbs. |
Speed: | Up to 13 mph |
Distance: | 43 miles per charge (distance varies on terrain, riders weight and road surface etc.) |
Front Seat: Type | Adjustable Folding Captains chair with backrest |
Front seat: Size | 18 ¼” x 18 ¼” x 34” (LxWxH) |
Front Seat: | 41” From Ground |
Turning Radius: | 50” |
Basket Dimensions: | 10”x17”x9” (LxWxH) |
Steering Height | 40” from Ground |
Rear Foot Rest: | N/A |
Power: | Electric |
Watts: | 500 Watt |
Motor Type: | Transaxle differential brushless |
Amps: | 20 AH |
Volts: | 48 Volts |
Dimensions: | 61” x 27” x 53 ½” (LxWxH) |
Floor Clearance: | 5” |
Front Basket: | None |
Batteries: | (4) Sealed Lead Acid Maintenance Free |
Forward/Reverse switch: | Yes |
High/ Low Speed switch: | Adjustable Speed Knob / Rheo-Stat |
Front tire size: | 16” x 2.125” |
Rear tire size: | 16” x 2.125” |
Charger: | 48-volt Smart Charger included |
Throttle Type: | Variable Speed Control – Twist throttle |
Key Start: | Yes |
Braking System: | Front and Rear drum brakes |
Drive System: | 500 Watt Brushless Motor |
Headlight: | 56v Bulb |
Rear lights: | 56V bulb |
Carton Size: | Shipped Fully assembled on Pallet – 63”x36”x54” (LxWxH) |
Scooter Weight: | 219lbs. with batteries |
Battery Indicator: | Yes |
Front: | Front Shock Absorbers |
Rear: | Rear Shock Absorbers |
Reflectors: | N/A |
Warranty: | Limited – 3 Year Warranty |
Scooter Specifications
EW-36 Scooter Highlights
Large Underseat Storage
The Seat lifts up for a large lockable storage department to store your valuables
Bright Front Bulb Lights
Front Headlight with High/Low Beam Functions
XL Wheels
Large 15" front and rear wheels with front mechanical drum Brakes
Cell Phone Holder
Comes standard with a cell phone holder that is adjustable to fit most size smart phones