THREE-YEAR LIMITED WARRANTY
For the (3) years of your scooter product from the date of purchase, FreeRider USA will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of FreeRider USA to be defective in material and/or workmanship:
• Structural Frame Components, including:
o AluminumFrame(Luggieand Luggie Plus series)
TWO-YEAR LIMITED WARRANTY
• Structure Frame components, including o Steel Frame (FR series)
o Fork
o SeatPost
o TillerFrame
ONE-YEAR LIMITED WARRANTY
For one (1) year from the date of purchase, FreeRider USA will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of FreeRider USA to be defective in material and/or workmanship:
Drive train
- Motor
- Transaxle
- MagneticBrake
Electronic Assemblies:
- Electronic Controllers o Chargers
- Harnesses
- AnyOtherElectrical
Subassembly
Battery Warranty
All the battery is covered by a separate one- year warranty, provided by the FreeRider USA. All the batteries are warranted by FreeRider USA no matter which type of battery.
NOTE: Starting from date of product delivery, battery charge must be maintained to ensure warranty coverage. For mobility products which are not used regularly, or during periods of storage prior to and after purchase date, AGM and lead acid batteries must be fully charged once a week, for 24 hours. Li-ion battery must be charged once a month, for 2 hours. Failure to do so will void battery warranty.
WARRANTY EXCLUSIONS
This warranty does not extend to those items which may require replacement due to normal wear and tear.
-
Plastic shrouds
-
Motor Brushes
-
Upholstery and Seating
-
Brake Pads
-
Tires and Tubes
-
Fuses/Bulbs
-
Circumstances beyond the control of
FreeRider USA
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Labor, service calls, shipping, and other
charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by FreeRider USA.
-
Repairs and/or modifications made to any part without specific consent from FreeRider USA
NOTE: If there is an increase in the operational noise level in the transaxle, the warranty does not apply. With normal wear and tear, operating noise is expected to increase.
NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.
SERVICE CHECKS AND WARRANTY SERVICE
Warranty service must be performed by an authorized FreeRider USA Provider. Do not return faulty parts to FreeRider USA without prior written authorization. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser. Please contact your authorized FreeRider USA Provider for information on the current cost associated with a service visit. There is no other express warranty.
IMPLIED WARRANTIES
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the date of original purchase and to the extent
