- service department
This is a very good quality walker. It is narrower than most, which is very good for our situation, where we need to navigate narrow hallways and the person using it is not especially wide. It is really sturdy and the wheels are big enough to navigate well over gravel. We're very happy with it.
The Rollator came with 3 damaged parts. I called Jeanine in the service department and she called me back. She resolved my issues quickly. In less then a week later I had a new rollator delivered with no broken parts! I am so happy with the new rollator. Awesome rollator, along with great customer service and fast results.
Happy with experience and purchase.
It's wonderful. Solidly built and easily maneuvered.
Translator does look ok. Brake cables flare out in the way and will require purchaser to fix. limited support from seller and did not get to talk directly with vendor to resolve issues such as broken plastic seat straps. Main sales feature for me were the large wheels. You only notice how large and heavy it is after you start using it but nothing is out there for a 105 pound person.