LifeWalker Mobility UPWalker - Innovative Upright Folding Rolling Walker
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LifeWalker UPWalker Warranty & Return Policy
LifeWalker Mobility Products stands firmly behind our commitment to provide premium quality products. Our standard warranties represent our confidence in the materials and workmanship of your new UPWalker.
The frame of the UPWalker is warrantied to be free from defects in material and workmanship, under NORMAL use, for the lifetime of the original consumer purchaser when purchased from LifeWalker Mobility Products or an authorized LifeWalker Mobility Products dealer. Accessories and non-durable components such as wheels, brakes, seat, handgrips, and armrests, which are susceptible to normal wear and tear and subject to periodic replacement, are warrantied for six (6) months.
During these warranty periods, our warranties cover all parts, labor and shipping for repairing the UPWalker. Our warranties expire on their respective anniversaries and immediately upon any sale or transfer of ownership or use of the product to another person.
Our warranties do not cover the following:
A product that was modified or repaired without prior written authorization from LifeWalker Mobility Products or an authorized LifeWalker Mobility Products dealer.
● User negligence.
● Any failure to adhere to the UPWalker user and maintenance instructions.
● Any abuse or misuse of the product for purposes other than those specified in the UPWalker User Guide.
Routine brake adjustments.
Senior.com Return Policy
30-Day Satisfaction Guarantee
If you are not satisfied with your UPWalker or UPWalker accessories, LifeWalker Mobility Products (LifeWalker) will refund you the purchase price and shipping and handling costs if shipping and handling were paid at the time of order. Return authorization must be received from Senior.com within 30 days of receipt of the product. Should the customer choose to return the UPWalker under the 30-day Satisfaction Guarantee, the customer pays return shipping costs and the return may be subject to a $10% restocking charge. The unit must be returned in the original box provided, in “like new” condition and not damaged in any way.
Customers may return their UPWalker and UPWalker accessories within the 30-day satisfaction guarantee period. The cost of shipping the returned product will be the responsibility of the customer and the return may be subject to a 10% restocking charge. The unit must be returned in the original box provided, in “like new” condition and not damaged in any way. To return your UPWalker, you must contact LifeWalker in advance. To do so, please send an email to email@example.com stating your desire to return the product and your reason for returning the product, along with stated confirmation that the product is not damaged. LifeWalker will then contact you via reply email to authorize return shipping. Or you can call LifeWalker at 866-588-1845. Returned products must be in original “like new” condition and not damaged in any way. Net refunds will be provided following receipt and inspection of the returned product by LifeWalker.
Refund Policy - Subject to senior.com standard return policy
Once your return is received, it will be processed within 10 business days. LifeWalker will not be responsible for loss or damage of return shipments. A credit for the refund will be issued to your original method of payment within 7 business days of completion of return processing.
Note: If we receive your item back in our warehouse and it does not meet our return policy terms, then we may not issue you a refund or send you a replacement.
Senior Help Center
We are here to help! Whether you have a product question, order related question, return request or just need a friendly person to assist you, we are here to help! Our Customer Care Specialists are exceptionally trained to provide you with the assistance you need. Chat with us today or fill out this form and a Specialist will be with you as quickly as possible!
The UPWalker addresses the deficiencies of conventional walkers, including fall risk, slouching, and lack of user confidence and comfort.
Unlike walkers that force you to hunch over putting painful pressure on your wrists and back, the UPWalker is designed to support you in a secure upright position giving you better posture so you have more confidence and less pain.
- Stylish European design has ergonomically appealing features and includes (3) Free Accessories.
- Designed for everyday use outdoors, in a spacious home, or living facility.
- Preliminary clinical studies revealed improvement in walking, posture & stability, as well as reduced pain in legs, back, hands, wrists, and joints.
- Can be helpful in treatment and mobility for patients with cardiovascular, neurological, pulmonary, and other health disorders.
Hear it from the professionals:
“The UPWalker is revolutionary. When you use the UPWalker, you’re able to walk upright with a more normal gait. The UPWalker is incredibly stable and it makes the patient feel stable. This allows them to get outside and to be independent again. A study conducted by a leading medical research center showed that walking upright improved user posture and sense of security, increased endurance and reduced pain.” - Paul C. Murphy, MD, Murphy Sports Medicine Center of La Jolla
Is The UPWalker the Right Mobility Aid For you?
Our primary concern is for safe and effective use of the UPWalker. Review the following points to help determine if it is right for you:
- If you are not of reasonable health, have ataxia and/or some other mobility issues, you may not be able to handle the agility of the UPWalker.
- If you have to rely on your current walker for support to stand, you may find it difficult to control the UPWalker.
- If your Height & Weight combination are NOT listed in our Sizing Chart at the top of this listing, the UPWalker will not be right for you.
- If your home has doors or walkways that are too narrow, it may be difficult to maneuver the UPWalker. Review the "width" for our different sized UPWalkers at the Product Specifications Chart at the top of this listing to verify compatibility to your doorways.
UPWalker Demonstration Video
Compare Each UPWalker Model Below
Special Thanks to Jeanine.
Excellent Special Thank you to Jeanine Tolamo in Customer Service. She's the best. Thank you Jeanine for all your help. Michael & Barbara Webb.
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