- customer service
- shower head
- tracking number
The chair is great and has everything I could want. However using the plastic padded seat cover is quite dangerous. Once it gets wet it becomes extremely slippery especially if any soap gets on it. Also the safety bar Senior.com suggested does not work at all. Only 2 at most suction cups will work. After working for 2 hours on attempting to attach it, I gave up, did some research online and found the same complaint about all suction safety bars. Either they don’t attach or they pop off within minutes. The major complaint is they are dangerous for anyone who uses them when showering. They are not meant for supporting weight but they fall off with a gentle touch. After much research I ordered one that attaches with silicone. The only other option is to screw a safety bar to the wall. My suggestion is to read reviews on suction cup safety bars before buying the one recommended by Senior.com. It is great in theory just not safe in reality. I highly recommend the shower chair just leave the padded cover off.
Easy to set up in the shower and now mom isn’t afraid of going in anymore. She feels safe in the chair and everything she needs is within arms length.
Thank you fir a awesome product. My mom is able to be in and take a shower with little or no help.
I had placed the order with the wrong delivery address, upon realizing it, I called customer service, they made the change and the item was delivered to the new address, it all happened very efficiently. I will order again, very satisfied.
Love it. Pull down shower head makes.my shower so much more enjoyable as Sit in my chair on a very comfortable rubber cushion. The basket attached to the front of the chair holds all my shampoo & bath soaps. I highly recommend this chair with all its features.