Love the cane I ordered, I ordered online and the money was taken to process my order, however everytime I checked the status of my order it said unfilled. I did have to make a call to senior.com and when I did I received a call back in short time and was assured my order would soon be processed and sent to me (which it was). My only complaint is once I paid for the product I ordered I shouldn't have had to call to get my order filled.

Excellent cane.