Horrible experience. I received an email that product was delivered but product was not received by me. I have opened numerous tickets and no response. I am disputing credit card charge as I never received product. I will tell anyone who will listen not to order from you
Senior.com customer service outstanding! This walker replaced a four wheeled walker that just went too fast although we did end up replacing the back leg rubber caps with gliders. Much better maneuverability. But be aware the back tube size is 7/8 inside diameter and there is only one style of glide that will fit. Very easy to replace if the size is right. Any glide that says standard won’t work. It would be nice if the advertising listed the exact glide that works with this walker. Otherwise this is the only two wheeled walker with front wheels that swivel and a seat. The seat was important for mom. The cheaper two wheeled walker with a seat has ****** back leg pegs that stick out from the tip supposed to be a brake but is really a catch on every grout line crack or crevis and a snag on carpet. So go with the Nova for safety. Pricey but worth every penny.
The walker is great. So rare to find a walker with a seat and only 2 wheels. We attached spring loaded brakes to the back. We did this to address Mom's 'scooting' around while sitting on her walker (she has dementia and couldn't retain not to do that). Worked like a charm. When she sits on it, the brakes activate and she can't go anywhere. I must also say that the vendor was a dream to deal with. Excellent communication and super fast shipping.