I unpacked it without a problem. First use found that the brakes are fair, and difficult to keep EW stationery on any incline. Don't know if brakes are adjustable or not. The carriage body (the outer plastic covering) is very, very fragile---the floor panel has already cracked on the right side. Am going to try gluing the floor panel. It does have an excellent ground clearance, probably the best/most of any 4 wheeled scooter. Sure does need ability for brakes to be adjusted, really. I do recommend this scooter with slight reservations.